Knowledge Leadership and the Practice of Strategic Knowledge Management
Systemic thinking requires at least 2 types of thinking: open and closed. Open thinking is about the dynamic relationship of the organisation in terms of its environment, and closed thinking about those transactional acts that are worth improving or migrating to partners.
Similarly, there are at least 2 kinds of knowledge management practice, one is about supporting the organization’s current strategy, the other is about crafting the strategy that the company will need to survive in tomorrow's world. Most organizations are decaying in the sense that their current strategy cannot be the basis for long-term survival.