Sensemaking: the art and practice of handling messy, changing realities
Alan is a leadership performance coach, working with people handling the complexities of technology, people and business in our hyperconnected world. He was around when the first computers hit the workplace, and his consulting career began when ideas like systems thinking, complexity, change management and transformation started to appear. A few years ago, frustrated that most of the advice was about trying to change others, he decided to focus on the people on the receiving end for a change, exploring what we need as individuals to operate in, and influence, the complex systems we now inhabit. He has experimented and practised this with around 250 leaders so far, and will share with us the small things he is finding consistently make a big difference to clarity, alignment and impact.